Privacy Policy

Last updated: April 9, 2025

Introduction

At GATE Prep ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application (the "Service"). Please read this policy carefully.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, and password you provide when creating an account or updating your profile. We do not store passwords directly but use secure hashing techniques.
  • Usage Data: Information about how you interact with our Service, such as subjects selected, lectures marked complete, test schedules, progress data (e.g., completion percentages), and features used. This helps us understand usage patterns and improve the Service.
  • Technical Data: Information automatically collected about your device and internet connection, including IP address (which may be anonymized), browser type, operating system, and potentially error logs for troubleshooting.

How We Use Your Information

We use the information collected for purposes including:

  • Providing, operating, maintaining, and improving the Service.
  • Creating and managing your user account.
  • Generating personalized study plans and schedules based on your inputs.
  • Tracking your study progress and providing related analytics within the app.
  • Communicating with you, such as sending important account notifications or responding to support requests.
  • Ensuring the security and integrity of our Service.
  • Analyzing usage trends to enhance user experience and develop new features.

Data Security

We implement reasonable technical and organizational security measures designed to protect your personal information from unauthorized access, use, alteration, disclosure, or destruction. This includes data encryption where appropriate and access controls. However, please be aware that no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We may use third-party services (e.g., hosting providers, analytics tools) to help us operate our application. These third parties may have access to your personal information only to perform specific tasks on our behalf and are obligated contractually not to disclose or use it for other purposes. We do not share your personal study progress data with unaffiliated third parties for marketing.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, such as:

  • The right to access and receive a copy of your personal data we hold.
  • The right to request correction of inaccurate or incomplete personal data.
  • The right to request deletion of your personal data, subject to certain legal limitations.
  • The right to object to or request restriction of processing your personal data under certain conditions.

To exercise these rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on this page and revising the "Last updated" date. We encourage you to review this policy regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected].